Pathology

The challenge:
Successful contract research organisation wanted to gain competitive advantage by providing faster turnround of results to large drug companies.

The result:
Lead times reduced by 30%
Productivity improved by 30%.
Equipment utilisation increased by 40%
Now winning new contracts on basis of turnaround and quality, not price.
Growing reputation is facilitating recruitment.
Lean thinking now adopted as business management methodology.

Procurement and Payments Process

The challenge:
Service facility of an International Project Engineering organisation was causing delays to projects through late payment of suppliers.

The result:
Processing times reduced to enable 100% payment on time.
Substantial increase in the perception of the facility by the group.
Increase in staff morale.
Capacity of facility increased by 30% which has enabled the take on of additional work.

The result: 
Dramatic increase in staff morale.
Void turnround reduced to 5 days.
Operational efficiency increased by 21%
Void costs reduced by 30%.
Now applying Lean thinking to Finance and external repair services.




Manufacturing

The challenge:
UK based manufacturer of enamel badges wanted to regain market share after several years of decline.

The result:
25% increase in sales in year one. 2 major customers won back.
30% increase in operational efficiency.
Increase in staff morale.
Stock reduced by 25%.
Momentum building for future growth.